Dementia Care Home

Longton Nursing and Residential Home

11 Marsh Lane, Preston, Lancashire, PR4 5ZJ

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff75 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds58
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
  • Last inspected2019-04-10

Save Longton Nursing and Residential Home to your shortlist

Keep a running list, add visit notes, and compare homes side-by-side. Free account — it takes a minute.

The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe seeing real changes in their loved ones after moving here. People who arrive facing serious health challenges often become noticeably happier and more settled. The atmosphere seems to help residents feel comfortable, even when dealing with terminal conditions.

The eight family priority themes

  • Staff warmth75
  • Compassion & dignity75
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2019-04-10

  • Is this home safe?

    Good
    The home was rated Good for safety at the March 2019 inspection. This represented an improvement from a previous Requires Improvement rating. The published inspection summary does not provide specific detail about what inspectors observed in relation to staffing levels, medicines management, falls prevention, or infection control. The home has since been deregistered, so this rating reflects a historic point in time.
    Verified by inspector
  • Is the care effective?

    Good
    The home was rated Good for effectiveness at the March 2019 inspection. The published summary does not describe specific findings about care plan quality, GP access, dementia training content, or food provision. The Effective domain covers training, healthcare coordination, and how well care plans reflect the individual, but none of these are described in detail in the available report.
    Verified by inspector
  • Is this home caring?

    Good
    The home was rated Good for caring at the March 2019 inspection. The published summary does not include direct observations of staff interactions, quotes from residents or relatives, or descriptions of how dignity and independence were supported in practice. The Caring domain covers staff warmth, respectful treatment, use of preferred names, and whether people are treated as individuals.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The home was rated Good for responsiveness at the March 2019 inspection. The published summary does not describe specific activities on offer, how the home supported residents with individual interests, what provision existed for people who could not join group activities, or how complaints were handled. The home listed dementia as a specialism, which raises particular questions about tailored engagement for people at different stages.
    Verified by inspector
  • Is the home well-led?

    Good
    The home was rated Good for leadership at the March 2019 inspection, having previously been rated Requires Improvement. The published summary does not name the manager, describe their tenure, or explain what governance improvements were made between inspections. The Well-led domain covers management visibility, staff culture, learning from incidents, and how well the home is improving over time.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home supports adults of all ages with physical disabilities and dementia. They also provide specialised care for younger adults under 65 who need nursing support. The team has experience supporting people living with dementia alongside other complex health needs. They understand how to provide dignified care for residents with cognitive challenges. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Longton Nursing and Residential Home achieved a Good rating across all five domains at its March 2019 inspection, having previously been rated Requires Improvement. Scores reflect that improvement but are tempered by the absence of specific detail in the published report and the fact that this service has since been deregistered.

Homes in North West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe seeing real changes in their loved ones after moving here. People who arrive facing serious health challenges often become noticeably happier and more settled. The atmosphere seems to help residents feel comfortable, even when dealing with terminal conditions.

Lens 02

What inspectors have recorded

The management team stays actively connected with local families who might need support. When spaces become available, they reach out directly to those who've previously enquired. Staff work well together here, with a clear sense of mutual respect between the team and leadership.

Lens 03

How it sits against good practice

For families facing tough decisions about terminal or complex care, this Preston home offers experienced support when you need it most.

DCC Recommendation

Worth a visit

Longton Nursing and Residential Home at 11 Marsh Lane, Preston was rated Good across all five inspection domains at its last inspection in March 2019. That rating represented genuine progress: the home had previously been rated Requires Improvement, and achieving Good across the board indicates that meaningful changes were made. The home cared for adults over and under 65, including people living with dementia and people with physical disabilities, across 58 beds. There is an important caution here that you need to know before making any decision. This home has since been deregistered and was archived in February 2026, which means it is no longer operating under this registration. The published inspection report contains very little specific detail about what life was actually like at Longton: no resident quotes, no descriptions of staff interactions, and no specifics on staffing levels, activities, or food. If you are researching this home for historical context or considering a related provider, treat the Good rating as a baseline only. Ask any prospective provider directly about how they have developed since 2019, what their current staffing arrangements look like on dementia care units after 8pm, and how they involve families in care decisions.

The three questions to ask when you visit

Save this home. Compare it against your shortlist.

Let our analysis show you how Longton Nursing and Residential Home measures up against the other homes you’re considering. Free account.

Create free account →

In Their Own Words

How Longton Nursing and Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Longton Nursing and Residential Home says about itself

Where difficult journeys find gentle support and understanding

Nursing home in Preston: True Peace of Mind

Sometimes families need urgent help when facing terminal illness or complex care needs. Longton Nursing and Residential Home in Preston understands these challenging moments. The team here responds quickly when families reach out, working to find solutions even in the most difficult circumstances.

Care & specialisms

Who they care for

    The home supports adults of all ages with physical disabilities and dementia. They also provide specialised care for younger adults under 65 who need nursing support.

    How they describe their dementia care

    The team has experience supporting people living with dementia alongside other complex health needs. They understand how to provide dignified care for residents with cognitive challenges.

    “For families facing tough decisions about terminal or complex care, this Preston home offers experienced support when you need it most.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

    Download Your Checklist

    No registration required to download. Free.

    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

    FAQs Related to Care Homes increasing support care

    How often to visit a parent with dementia in a care home — and what makes a visit actually matter

    read this FAQ

    Care home fees and dementia — who pays, who doesn't, and what determines the difference

    read this FAQ

    Do you have to sell the house to pay for dementia care? The options most families don't know about

    read this FAQ

    The 7-year rule and care home fees — what it actually means and why it's misunderstood

    read this FAQ

    How much the NHS will pay for a care home — and what happens when the home costs more

    read this FAQ

    NHS Continuing Healthcare and dementia — who qualifies, how to apply, and what to do if refused

    read this FAQ

    When the NHS pays for dementia care — the two situations and how to access both

    read this FAQ

    What the NHS actually covers in dementia care — and the funding most eligible families never claim

    read this FAQ
    We use cookies in order to give you the best possible experience on our website. By continuing to use this site, you agree to our use of cookies.
    Accept